Forum Discussion
LaurenBachman
2 years agoCommunity Member
Rise Course Not Uploading to Scorm Cloud
Hey friends,
I have an exported scorm file in the form of a zip (as requested by the application) however, upon uploading I receive an error stating that there's an "Internal Error." We uploaded ...
LeaSAgato
2 years agoStaff
Hi Lauren,
Thanks for sharing your published course. I tried uploading it in SCORM Cloud, and I was able to upload it successfully:
Were you trying to update the existing course in SCORM Cloud with the latest version of your course? If so, please try republishing your course with the Reset Learner Progress option switched on:
- Click Publish > LMS
- Click More Settings
- Switch on Reset Learner Progress
- Click Continue
If you're still having trouble uploading your course, please open a case with us here so we can take a closer look into this issue.