Forum Discussion

DelaneyColly206's avatar
DelaneyColly206
Community Member
2 months ago
Solved

Rise course published to HTML - scrolling issue

Hello,

I've created a Rise course to host on a client website. It is published as an HTML file, and they have uploaded it to the host site. However, in testing it, I have discovered some odd behavior: on each new page or section that I reveal, it automatically scrolls to the bottom (sometimes even beyond the content).

You can see what I mean here: https://www.hcu.edu/academics/distance-learning/prospective-dl-students/online-learning-readiness-survey/ 

Obviously this could confuse users. Has anyone else had this issue? Do you know what's going on? Any tips to fix it?

Thanks!

Delaney

  • The use of the iframe is causing this. On mobile there are other issues- some pages don't seem to scroll and you're stuck at the top.

  • P.S. There are other updates I need to make too, so please ignore some of the other UX stuff - I just need help with the scrolling problem!

  • PhilFoss's avatar
    PhilFoss
    Community Member

    The use of the iframe is causing this. On mobile there are other issues- some pages don't seem to scroll and you're stuck at the top.

    • DelaneyColly206's avatar
      DelaneyColly206
      Community Member

      It's somehow reassuring to hear it's not just me... Have you found any way to work around this?

      • PhilFoss's avatar
        PhilFoss
        Community Member

        I would get rid of the iframe, and create an abbreviated version of your header that persists at the top of the course that would give the user a link 'back to main' site.