Forum Discussion

ZoeCohen's avatar
ZoeCohen
Community Member
2 years ago

Rise Courses & Microlearning Don't Work in Edge

Rise 360 courses and microlearning won't display in Edge (v 110.0.1587.69). This is the company browser, so our e-learning must run in Edge.

I export for web and publish to our web server or run the published-for-web files through our LMS (non-SCORM). This has worked in the past.

Details/troubleshooting to note:

  • Published and viewing on web server, not locally
  • Compatibility mode is off
  • JavaScript and Font downloads are enabled
Rise 360
  • KarlMuller's avatar
    KarlMuller
    Community Member
    2 years ago

    Hi, 

    We are using Edge 111.0.1661.54 and microlearning courses are working in our LMS.

    We are using all default Edge settings.

    Courses are exported as SCORM 1.2 and hosted within the LMS.

    • ZoeCohen's avatar
      ZoeCohen
      Community Member
      2 years ago

      Thanks. I am not optimistic about our LMS, since it is old and non-standard. But I expected the courses to work directly from a page on our Intranet, of our web server.

      • KarlMuller's avatar
        KarlMuller
        Community Member
        2 years ago

        Grab the SHARE link for one of your courses and paste it directly into  Edge.

        If that works, it will narrow down where the problem is occurring. 

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