Forum Discussion
Rise microlearning text not showing
I have an issue with a Rise microlearning with stepped navigation. When I navigate back (up) to a page, the text does not appear. The images on the page are visible, though. This happens both in preview mode, as well as when I share a link. The same issue occurs in an HTML export. Is this a bug in the microlearning setup?
(I cannot share my microlearning, unfortunately).
Hello TSSInternationa,
Happy to help!
I tried to replicate this behavior in a new Rise 360 Microlearning course but could not observe any issues with the text disappearing. Here's a recording of my testing. We're also not seeing other users report similar behavior so there's a possibility that this is isolated. Can I ask if you can consistently replicate the behavior using any up-to-date browser? And can the problem be observed in all of your microlearning courses?
If yes, please try clearing your browser's cache then make a quick Peek 360 recording of the behavior so we can investigate what's happening.
Hello TSSInternationa,
Happy to help!
I tried to replicate this behavior in a new Rise 360 Microlearning course but could not observe any issues with the text disappearing. Here's a recording of my testing. We're also not seeing other users report similar behavior so there's a possibility that this is isolated. Can I ask if you can consistently replicate the behavior using any up-to-date browser? And can the problem be observed in all of your microlearning courses?
If yes, please try clearing your browser's cache then make a quick Peek 360 recording of the behavior so we can investigate what's happening.
Hi JoseTansengco,
It seems to work again, so it might have been a browser or cache related issue indeed.
Thanks for your help!
