Forum Discussion
JennyMarples-aa
5 years agoCommunity Member
Rise courses not completing
I'm having some problems with our Rise courses in our LMS.
We exported all our courses into SCORM 2004, and then imported them into our LMS, but some of our users are experiencing issues with the ...
Cari-AnnSheehan
5 years agoCommunity Member
Has there been any resolutions on this issue? I am also encountering the same intermittent issue with our users. Across all browsers. The course is either not opening at all or when launched the user is not getting marked complete. This is for courses that worked perfectly fine in the past. We noticed it more with courses that contain video.
Crystal-Horn
5 years agoStaff
Hi, Cari-Ann. I responded with some ideas here, but if it's happening across all browsers, it is a good idea to open a case with my team for some in-depth help. Thanks!
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