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DanielGansle's avatar
DanielGansle
Community Member
3 years ago

Rise Courses Not Showing Up After Renewing Subscription - HELP!

Hi, I had created numerous courses using Rise during what appears to be a trial period. Our IT department reinstalled Articulate 360, but now all my Rise courses are gone as if I'm starting from scr...
Rise 360
KarlMuller's avatar
KarlMuller
Community Member
3 years ago

Hi Daniel,

Articulate 360 Trial Accounts are valid for 6 months after which they expire.

Has your trial account expired?

Do you now have a valid paid Articulate 360 Account?

If you do, did you use the same email address for the trial account and the paid account?

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