Forum Discussion
Rise Courses Not Showing Up After Renewing Subscription - HELP!
Hi, I had created numerous courses using Rise during what appears to be a trial period. Our IT department reinstalled Articulate 360, but now all my Rise courses are gone as if I'm starting from scr...
Hi, Daniel! I see your case with my teammate, Robert. If you still need help, feel free to reply back directly to him.
Hello Robert,
Our IT recently downloaded the full version of Articulate 365 onto my computer. I believe I was in a trial period before.
All of the courses I was working on in Rise and Review were lost. I'd like to know how I can retrieve these courses from your servers.
Thanks -
Dan Gansle | Senior Instructional Designer
MHI - HPS Ops Performance Team
Dallas, Texas (Remote)
214-799-8362 (cell)
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"Let each of you look not only to his or her own interests, but also to the interest of others."
Hi Daniel,
You need to reply to Robert using the tech support email that you received from Articulate.
