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MichalGayer's avatar
MichalGayer
Community Member
2 years ago

Rise courses "resuming" by default with no other option

When closed and re-launched, courses created in Rise automatically resume progress. I had users, who were not able to complete some courses - they were stuck on lessons that used "Complete the content above before moving on" option. When a Storyline created course crashes in the LMS, users can select the "Restart" option on launch to reset the progress - if there is nothing wrong with the course itself, they will be able to complete the course after restarting. Problem with having the "Resume" as the default/only option in Rise is that, if the course crashes, it seems to be saved forever in that state, for a particular user. That user will not be able to complete a training, which is the problem. Why don't you have the "Restart" option for Rise courses then?

3 Replies

  • Hi Everyone,

    There is 1 issue in rise related to resuming course. There is no option like storyline for "resume course" "prompt to resume". And when it is automatically resuming few lessson showing incompleted, even though i have completed them.

    I am using SCORM 1.2.

    Please suggest.