Forum Discussion

BrendaStutsky-f's avatar
BrendaStutsky-f
Community Member
9 years ago

Rise Custom Labels Not Working?

Hi: I have used the custom labels in Rise before. However, it seems to have stopped working. The custom text for Start Course is set to Start but the opening page still has Start Course when preview...
rise 360
StephenCarri103's avatar
StephenCarri103
Community Member
12 months ago

Wow.  I just came here after googling "Customising labels in rise 360 not working" as I am experiencing this problem and it appears this bug goes back eight years??

I created a new label template, (named after the course I'm designing) tried to customise a default built-in scenario label 'start over' to 'click continue below'.   And nothing.  No change.  I'll raise a ticket separately but if there is something that I've missed please feel free to update me.  Thanks, Stephen

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    12 months ago

    Hello StephenCarri103! I see that you are working with my teammate, Darrell, in a support case. It looks like he's sent a reply asking for a few screenshots. Do you mind uploading those so he can continue troubleshooting with you? 

    • StephenCarri103's avatar
      StephenCarri103
      Community Member
      12 months ago

      Hi Lauren I replied to Darrell along with following his instructions on 13th November?

       

      • JoseTansengco's avatar
        JoseTansengco
        Staff
        12 months ago

        Hello StephenCarri103,

        I checked the status of the support case and it appears Darrell needs a screenshot of the answer keys to the assessment in your course to proceed. Would you mind sharing these with him at your convenience? Thank you!