Forum Discussion
Rise does not track progress if close window is clicked
Hi all We have an issue where if colleagues select the close window option their progress is not tracked on LMS. We advise to click Exit course, which then tracks their progress and marks the modu...
Hi Chris! Thank you for reaching out!
- Have you tried testing your course in SCORM Cloud to see if things work even when a user closes the browser window?
- Which settings have you used when publishing the Rise course?
We can also assist you further privately here, by submitting a case and we can continue investigating this!