Forum Discussion
Rise "download course" button not working after Exporting
I created a course in Rise. I need to load this course into our LMS so that it can be assigned to a department. I exported the course and received the "course exported successfully" email. When I...
Hi there! I am currently facing the same issue with one of my courses. I was able to export and download the package in the morning, but now I unable to download the course. Exported multiple times but still no result. Only one course has this issue. I am able to download the other courses.
Please help!
Hi Lokesh! We have an issue with downloading your exported course from the email in Microsoft Edge or Firefox if the course was originally exported in Chrome.
Does that match what you're seeing? If so, can you open the email in Chrome and download your output from there?
