Forum Discussion
Rise "download course" button not working after Exporting
I created a course in Rise. I need to load this course into our LMS so that it can be assigned to a department. I exported the course and received the "course exported successfully" email. When I...
Hi,
Have you tried these steps:
After you click the Export button, you see a page with a message that you will be emailed when the course is ready for download. In the top right-hand corner there is a button to go back to the course.
Do not use the back button. Just stay on the page and wait.
Once the course has been exported, you will see a message: Export successful.
At that point the ZIP file will automatically download to your computer.
You will still get the export email but you can just ignore it.
Hi,
Yes I have tried that.
My IT department has helped me by switching off the Internet Security.
The file started downloading.
Thank you for your assistance.
Kind Regards,
Karolina