Forum Discussion

CoryWarshawsky-'s avatar
CoryWarshawsky-
Community Member
8 years ago

Rise: Embedded video (in Accordion and Tabs) failing to load.

We are experiencing sporadic issues with embedding videos not loading within Accordions and Tabs, using iframe embed codes. When the course loads, the learner will see a grey box where the video sho...
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ElizabethDonnel's avatar
ElizabethDonnel
Community Member
7 years ago

Hey! 

Any update on this? I'm going a little bonkers! I have a series of videos on YouTube (own channel, videos unlisted) that I've embedded so that my SCORM pkg isn't huge! I had them uploaded to the rise file before and it didn't work sizewise. Now I'm getting random videos that won't play and just say content is unavailable. All the videos have the same settings, same parameters etc. 

I thought maybe it was an auto-play function so took that out of the iframe code as well but nothing I do seems to work! 

help! (hehe thanks!)

  • AllisonLaMotte's avatar
    AllisonLaMotte
    Staff
    7 years ago

    Hi there, 

    It looks like we have logged this issue as a bug on our end. I'll be sure to share any updates with you here. In the meantime, you may want to link out to your videos instead of embedding them or embed them directly in an embed block instead of in an accordion or tab block.

    In the meantime, if there's anything else I can do to help, please let me know!