Forum Discussion
Rise Export to Web Not Working
Hi everyone!
Thanks for all the details that you've provided on this issue.
If you created a case, you'll likely already know that we fixed this today but for those that didn't, today's Rise 360 update included a fix for when content published to web output would fail to load when embedded in an iframe.
You'll need to re-publish any affected content to see this fix.
Thanks again and please let us know if you need any additional help!
Whitney, are you saying that the 'web' packages that were previously working in Thinkific are no longer working, or just new web packages being uploaded to Thinkific? Either way, it sounds like a change on the Thinkific end.
The ones that previously worked still work for me. But all the new ones get stuck on "loading."
All my previous ones are still working. It is just the new ones I'm having trouble with.""
I did do some searching around on the web and found reference to Articulate changing some of the way they construct these output packages for the web version.
However none of the suggested workarounds that I found were successful for me.
One of the workarounds was to use a SCORM package but my current Thinkific plan does not allow for a SCORM lesson type. It requires us to use the multimedia lesson type
so publishing as SCORM does not work.
Yes, I am in the same boat. I have to use it as a multimedia lesson. Only Plus membership allows for SCORM. I am sill waiting on Thinkific to reply (they are investigating the issue).
