Forum Discussion

WhitneyLowe's avatar
WhitneyLowe
Community Member
6 days ago
Solved

Rise Export to Web Not Working

I have a number of courses that are built in Rise.  Each of these courses holds various types of multimedia content. Previously I was using the web export option because I do not need to track co...
advice
community
rise 360
  • LucianaPiazza's avatar
    LucianaPiazza
    19 hours ago

    Hi everyone!

    Thanks for all the details that you've provided on this issue.

    If you created a case, you'll likely already know that we fixed this today but for those that didn't, today's Rise 360 update included a fix for when content published to web output would fail to load when embedded in an iframe.

    You'll need to re-publish any affected content to see this fix. 

    Thanks again and please let us know if you need any additional help!

CC22's avatar
CC22
Community Member
3 days ago

Yes this is frustrating. I was able to export it as "web" and embed it in my Canvas page. My previous ones are still working fine, but for all the new ones I couldn't embed them to Canvas anymore. That also means I cannot make new changes to my old ones otherwise I lose them. I wonder why Rise 360 made this change and it's so frustrating. I couldn't find another way to embed my Rise into my course. 

  • KatrinaStar's avatar
    KatrinaStar
    Community Member
    3 days ago

    Very frustrating, I agree!