Forum Discussion

WhitneyLowe's avatar
WhitneyLowe
Community Member
6 days ago
Solved

Rise Export to Web Not Working

I have a number of courses that are built in Rise.  Each of these courses holds various types of multimedia content. Previously I was using the web export option because I do not need to track co...
advice
community
rise 360
  • LucianaPiazza's avatar
    LucianaPiazza
    19 hours ago

    Hi everyone!

    Thanks for all the details that you've provided on this issue.

    If you created a case, you'll likely already know that we fixed this today but for those that didn't, today's Rise 360 update included a fix for when content published to web output would fail to load when embedded in an iframe.

    You'll need to re-publish any affected content to see this fix. 

    Thanks again and please let us know if you need any additional help!

AoifeMcLough356's avatar
AoifeMcLough356
Community Member
23 hours ago

I'm having the same issue as the others here, with new packages, uploading to Thinkific.  Older uploads are still working fine.  This has been a problem for the past 2 days for me. I'm getting the spinning circle 'Your Content is Loading' but it never loads.  I've opened a ticket in regard to this - I really need this resolved urgently as I have learners waiting on content.  

ded2's avatar
ded2
Community Member
22 hours ago

I created a ticket and came back to me and said it ran on AWS fine. Only I use netlify so that wasn't really helpful.