Forum Discussion

WhitneyLowe's avatar
WhitneyLowe
Community Member
6 days ago
Solved

Rise Export to Web Not Working

I have a number of courses that are built in Rise.  Each of these courses holds various types of multimedia content. Previously I was using the web export option because I do not need to track co...
advice
community
rise 360
  • LucianaPiazza's avatar
    LucianaPiazza
    19 hours ago

    Hi everyone!

    Thanks for all the details that you've provided on this issue.

    If you created a case, you'll likely already know that we fixed this today but for those that didn't, today's Rise 360 update included a fix for when content published to web output would fail to load when embedded in an iframe.

    You'll need to re-publish any affected content to see this fix. 

    Thanks again and please let us know if you need any additional help!

techteamthc's avatar
techteamthc
New to the Community
20 hours ago

Hi Whitney, 

Our Engineers did a full analysis and are confident that this is a problem originating from Articulates May 7th product release to Rise 360

related to synchronous cross-origin Window property access.

This is affecting many customers of Thinkific and others from other platforms as well (netlify) from what we see in the thread. Can we get an update on a fix or your team's progress here?