Forum Discussion

WhitneyLowe's avatar
WhitneyLowe
Community Member
6 days ago
Solved

Rise Export to Web Not Working

I have a number of courses that are built in Rise.  Each of these courses holds various types of multimedia content. Previously I was using the web export option because I do not need to track co...
advice
community
rise 360
  • LucianaPiazza's avatar
    LucianaPiazza
    19 hours ago

    Hi everyone!

    Thanks for all the details that you've provided on this issue.

    If you created a case, you'll likely already know that we fixed this today but for those that didn't, today's Rise 360 update included a fix for when content published to web output would fail to load when embedded in an iframe.

    You'll need to re-publish any affected content to see this fix. 

    Thanks again and please let us know if you need any additional help!

LucianaPiazza's avatar
LucianaPiazza
Staff
19 hours ago

Hi everyone!

Thanks for all the details that you've provided on this issue.

If you created a case, you'll likely already know that we fixed this today but for those that didn't, today's Rise 360 update included a fix for when content published to web output would fail to load when embedded in an iframe.

You'll need to re-publish any affected content to see this fix. 

Thanks again and please let us know if you need any additional help!

ded2's avatar
ded2
Community Member
16 hours ago

Hi Luciana, I republished a Rise course and uploaded it to netlify, which is where I had my previous HTML published Rise courses, and I still get the "content is loading" spinning disc...(screenshot below)