Forum Discussion

kelliel's avatar
kelliel
Community Member
9 months ago

Rise flip card issue and screen reader

According to our auditors for accessibility, NVDA/Jaws is reading the flip cards "click to flip" first and then content on the cards second. We were told that this reading order has changed and it us...
accessibility
rise 360
KellyAuner's avatar
KellyAuner
Staff
9 months ago

Hi, kelliel!

I see you've connected with my teammate, John, in case. We can continue the troubleshooting there!

Jain_Anurag's avatar
Jain_Anurag
Community Member
9 months ago

Hi,

Do we have any solution for this?? We are also facing the same issue with flipcards & it is failing our accessibility test.

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    9 months ago

    Hello Jain_Anurag, 

    Thanks for reaching out! We do not have any updates to share at this time. Our team is currently investigating this possible bug and I've added your voice to the report. We'll be sure to update this thread in the future with any news of a fix. 

    Have a great afternoon! 

    • KatherinePedone's avatar
      KatherinePedone
      Community Member
      16 days ago

      Hi there!

      Are there any updates regarding this thread?

      • LeslieMcKerchie's avatar
        LeslieMcKerchie
        Staff
        12 days ago

        Hi KatherinePedone​,

        The current behavior in Rise is intentional. When the flip button receives keyboard focus, screen readers such as NVDA and JAWS announce the "click to flip" instruction and read the card's content aloud. This helps ensure that no information is missed, even if a learner chooses not to activate the flip interaction.

        This also aligns with the visual layout. The flip control appears in the top right corner of the card, before the card content. Because keyboard focus follows the visual order, the control is encountered first, and its associated content is announced then. This creates a consistent experience between what sighted users see and what screen reader users hear.

        There haven't been any recent changes to this behavior.

        Please let us know if this reflects what you're experiencing. If not, we're happy to take a closer look with any additional details you can provide.