Forum Discussion
KristinStephens
8 years agoCommunity Member
Rise Freezing During Editing
For the past few days, I've been having issues with Rise freezing while I'm trying to edit a course. I can get into the course, but when I press a button, it flashes and then does nothing. After t...
RaevenFowler
3 years agoCommunity Member
Hello! II didn't find any newer articles, but I am also experiencing this issue. I am using Chrome and cleared cookies/cache. Before opening a case, may I ask if there have been any more recent fixes discovered?
- LeaSAgato3 years agoStaff
Hi, Raeven! Are you still seeing this issue? If so, please ask your network admin to open port 443 and add the domains listed in this article to your organization's allowlist. This will help ensure your Articulate 360 apps and services work properly.
If your issue is still not resolved, please open a support case here. We'll reach out and work with you directly to troubleshoot this issue.
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