Forum Discussion

AnnaLear's avatar
AnnaLear
Community Member
5 years ago

Rise: insert link that opens in a new tab

Hello, In Rise 360, I have insert a link to a webpage. But when the learner clicks on the link, the web page opens directly (not in a new tab) and there is no way of return ing to the Rise. Than...
rise 360
JoseTansengco's avatar
JoseTansengco
Staff
2 years ago

Hello Lyneece,

Thanks for reaching out!

Just to clarify, are you seeing your course open links in a new browser versus a new tab? If yes, I'd like to ask a few questions to clarify your experience:

I'd also recommend checking out the solution posted by my colleague Kelly. The browser typically determines how links are opened so making this change in the settings might help change the behavior to your preferred action.

 

HollyK_C1's avatar
HollyK_C1
Community Member
2 years ago

Hey y'all, just chiming in to say we're experiencing a similar issue.  The instructions for the browser settings adjustment don't resolve the problem because it's not a designer issue, it's a learner issue, and we are rarely in a position to send instructions to our learner audiences on how to set up their browsers to accommodate our courses.  Would be super cool if we had a way to customize those hyperlinks so we could better ensure the same behavior across all browsers and users.  It's been a while, but I know at one point you could do it with HTML; I don't know if that's still true.

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi HollyK_C1!

    Thanks for the feedback!

    I just wanted to share that we're currently tracking a feature request to enhance the handling of linked content in Rise 360. This feature would allow authors to choose how hyperlinks behave when a learner clicks them.

    I'll include your voice in the request! We'll be sure to notify you if this enhancement makes it to our Feature Roadmap.

    • HollyK_C1's avatar
      HollyK_C1
      Community Member
      2 years ago

      That's great!  Thank you for the update! :)

    • LoraRivera-d0bd's avatar
      LoraRivera-d0bd
      Community Member
      9 months ago

      I would also like to be included in this update! Thanks for working on this!

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff
        9 months ago

        Hello LoraRivera-d0bd,

        Thanks so much for reaching out and sharing your voice with us! We do not have any updates at this time. I have gone ahead and shared your insight with our product team. We'll be sure to share any updates in this thread in the future so all are in the loop!

        Have a wonderful afternoon! 

    • davelees's avatar
      davelees
      Community Member
      4 months ago

      10 months ago ... any updates?