Forum Discussion

RajshriGupta-2a's avatar
RajshriGupta-2a
Community Member
7 months ago
Solved

Rise is very slow

Since yesterday Rise is working very slow. To open, select, delete etc. it is taking lot of time. 5 min task is taking 15 min to complete. It gets stuck after few seconds, there is no response. When ...
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    6 months ago

    Hi Everyone!

    I’m happy to share that we just released a new update for Rise 360!

    This update fixes the issue that was causing slowdowns while authoring course content. There’s nothing to install for web-based apps. New features and fixes are immediately available!

    If you’re still experiencing slowdowns, first please ensure any browser plugins have been disabled. Also, when working with large scale courses, some slowdowns are expected. To remedy that, we suggest breaking larger courses down into smaller pieces.

    If you have questions about this update, or the issue you reported, please connect with our team through a support case.

    Thank you!

StevenBenassi's avatar
StevenBenassi
Staff
6 months ago

Hi Everyone!

I’m happy to share that we just released a new update for Rise 360!

This update fixes the issue that was causing slowdowns while authoring course content. There’s nothing to install for web-based apps. New features and fixes are immediately available!

If you’re still experiencing slowdowns, first please ensure any browser plugins have been disabled. Also, when working with large scale courses, some slowdowns are expected. To remedy that, we suggest breaking larger courses down into smaller pieces.

If you have questions about this update, or the issue you reported, please connect with our team through a support case.

Thank you!