Forum Discussion
Rise issue still not solved
Hello NathalieHebenst and SarahWhitfie615,
I appreciate your patience while the Rise 360 issue is ongoing. I’m happy to confirm that Rise 360 access has been restored and is fully functional. We have updated the status here from Monitoring to Resolved.
I’m sorry for the trouble this has caused you. Let us know if you still have issues, and we’ll work closely with you.
Hello NathalieHebenst and SarahWhitfie615,
I appreciate your patience while the Rise 360 issue is ongoing. I’m happy to confirm that Rise 360 access has been restored and is fully functional. We have updated the status here from Monitoring to Resolved.
I’m sorry for the trouble this has caused you. Let us know if you still have issues, and we’ll work closely with you.
I'm still having issues updating videos in my Rise content. I'm still getting this error:
Hi, JanelleEdward-7!
I see my teammate, Cleober, reached out to you in your support case. We can continue troubleshooting there. You're in great hands!
Hi Kelly,
We resolved the issue by deleting and re-adding the block
