Forum Discussion
Rise pages jumping directly to storyline block elements
Hi all, anyone else having issues with Rise pages jumping directly to storyline block elements within a page. ie, if a storyline block is at the bottom of a rise page, then once the page loads, it will automatically jump down the page to that element.
Thanks
39 Replies
Hi Peter,
Sorry to hear that you've run into an issue with your Rise course and the Storyline block.
I've not seen a similar report of this behavior and I'm curious in how I could test/replicate this as well.
Looks like Matthew has chimed in to help you out based on some things he's seen previously.
Hey Matthew - Thanks for reaching out here. Curious if the 'focus' of the input field is what seems to be driving what you've seen previously? Is this something you've reported for Storyline in the past or something you just worked around? Thanks for all your help :)
- PeterAuckram-35Community Member
Thanks Matthew, it has only happened when using freeform drag and drops for me.
It also only happens in IE like your issue, so sounds very similar. I would be extremely grateful if you could send that code through and i will give it a go.
Cheers
Hey Peter,
Would you mind sending us the Rise "Share" link to your course so we can test it in Internet Explorer? I'd like to get a better idea of what you're seeing.
I'll be standing by!
- PeterAuckram-35Community Member
Qe found that the issue was only occurring when flash or html/flash was selected as a publish option. Hopefully the team can fix this at some point. Case number was #01279435.
Thanks for sharing that case link Peter. I'm adding this thread to the report as well as we track user impact.
- SiobhanKeleher-Community Member
Hi I know this thread is a year old but was wondering if anyone else is still having issues? I'm having the same issue with a free form drag and drop but I'm using chrome. I've added a continue block before the Storyline block and this seems to have helped but I don't want to have to do this every time. I haven't had any other instances of this happening in my other Rise courses - just this latest one. Any suggestions as to how to fix this would be great!
Hi Siobhan,
Sorry that's happening to you! We've seen the same problem, specifically when you publish the Storyline content with Flash in the output.
Would you be willing to send your Rise 360 Share Link to our support team so we can take a closer look? You can open a case by clicking here. We'll be standing by!
- SiobhanKeleher-Community Member
I've just sent it. Thanks :)
We've got it, Siobhan! Anna is taking a look as we speak. You'll hear from her soon!
- SherriFricker-3Community Member
We are having the same problem. I've opened a case and submitted my link.
Thanks, Sherri. We determined that this behavior happens when your Storyline block has a text entry field. You can work around it by adding a continue block before your Storyline interaction. We'll let you know if there are any changes to this behavior!
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