Forum Discussion

JuliannaPerk312's avatar
JuliannaPerk312
Community Member
6 months ago
Solved

Rise "process" activity not triggering continue button

I'm doing a final run-through on some courses with process interactions. Suddenly, today the process interaction is not signaling to the continue button that it is complete. I've been troubleshooting...
Articulate 360
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    6 months ago

    Hi Everyone!

    I'm happy to share that we just released a new update for Rise 360!

    This update fixes the issue you were encountering where, the Continue Block remains disabled after completing a Process interaction directly before it. There's nothing to install for web-based apps. New features and fixes are immediately available.

    Please let me know if you have any questions about this update or the issue you reported!

JoseTansengco's avatar
JoseTansengco
Staff
5 months ago

Hi SarahDittmer,

I am sorry to hear you're still having this issue. Have you tried republishing your courses today to see if this fixes the problem? Courses need to be republished to take advantage of any recent bug fixes or updates. If updating doesn't work for you, please open a case with our support team here so we can request a copy of your course for testing.

SarahDittmer's avatar
SarahDittmer
Community Member
5 months ago

Thank you, that did work to publish a new version in Review 360. I was doing that yesterday to no avail but it seems to be working today!