Forum Discussion
Rise Progress issues
Hello Lindsay,
Sorry to hear that you ran into this issue.
I'd recommend testing your course in SCORM Cloud to isolate if the behavior is LMS-specific. We're not seeing reports from other users about issues with the progress bar, so testing in a different environment will be super helpful in identifying the cause.
If you can replicate the behavior in SCORM Cloud, please open a case with our support team here so we can troubleshoot your course to see what's happening.
Hello Lindsay,
Sorry to hear that you ran into this issue.
I'd recommend testing your course in SCORM Cloud to isolate if the behavior is LMS-specific. We're not seeing reports from other users about issues with the progress bar, so testing in a different environment will be super helpful in identifying the cause.
If you can replicate the behavior in SCORM Cloud, please open a case with our support team here so we can troubleshoot your course to see what's happening.
Hi Jose,
Thanks so much for this. I went through this process and it looks like it is NOT an issue with the course (issue didn't replicate in SCORM Cloud). It must be LMS-specific. Working with the LMS host to figure this out. I appreciate the prompt and helpful response!