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ChrisDunkley's avatar
ChrisDunkley
Community Member
5 years ago

Rise progress not saving in Moodle

Has anyone had issues with progress being lost for Rise SCORM modules in Moodle? It’s not clear to me whether this is an issue with Moodle or with Rise but we have had multiple reports of users losi...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    4 years ago

    Hi Carola! Thanks for sharing about the trouble you're seeing in Moodle. Does your course have an exit course button or link? 

    Also, have you tested your course in SCORM Cloud to see if the same problem happens in that environment? We're happy to help you with testing if you don't mind sharing your file privately here!

LouiseHawkins-6's avatar
LouiseHawkins-6
Community Member
5 years ago

Hi Chris,

Did you find a solution to this? I have also had several cases in the last few weeks where users are reporting that Rise SCORM packages aren't tracking completion for them on Moodle.  Their attempt shows no completion or SCORM tracking. The SCORMs haven't changed, and they hadn't reported issues on previous RIse lessons.

Thanks,

Louise

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