Forum Discussion

ChrisDunkley's avatar
ChrisDunkley
Community Member
5 years ago

Rise progress not saving in Moodle

Has anyone had issues with progress being lost for Rise SCORM modules in Moodle? It’s not clear to me whether this is an issue with Moodle or with Rise but we have had multiple reports of users losi...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    4 years ago

    Hi Carola! Thanks for sharing about the trouble you're seeing in Moodle. Does your course have an exit course button or link? 

    Also, have you tested your course in SCORM Cloud to see if the same problem happens in that environment? We're happy to help you with testing if you don't mind sharing your file privately here!

DebGyde's avatar
DebGyde
Community Member
3 years ago

Hi All,  

we ran into the same problem between Rise and Moodle (we are on an early Moodle version) and found the solution was to ensure the SCORM standards setting was disabled, but also to make sure that the completion settings in the Rise course was set to Pass/Fail and not Pass/Incomplete.  This has eliminated the issue of holding all the sections as complete.  We exported as SCORM 1.2.   I hope this helps. 

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