Forum Discussion
Rise progress not saving in Moodle
Has anyone had issues with progress being lost for Rise SCORM modules in Moodle? It’s not clear to me whether this is an issue with Moodle or with Rise but we have had multiple reports of users losi...
Hi Carola! Thanks for sharing about the trouble you're seeing in Moodle. Does your course have an exit course button or link?
Also, have you tested your course in SCORM Cloud to see if the same problem happens in that environment? We're happy to help you with testing if you don't mind sharing your file privately here!
Hi Team,
Is there a solution to this problem yet? I have had trainings where it worked before but now suddenly it does not work. I made sure I replicated the settings that I used for the previous trainings in both Rise and Moodle and it still does not work. I need it to work. Any help will be greatly appreciated.
Hi Ruth! Have you tried testing your courses in SCORM Cloud? The best way to identify an LMS issue is to compare how your published output behaves in an industry-standard testing engine like SCORM Cloud. If your content works properly at SCORM Cloud but not in your LMS, please open a support case with your LMS provider. They’ll know how best to help with LMS-specific problems.
