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ToddStuve's avatar
ToddStuve
Community Member
5 years ago

Rise Question: Is anyone else having challenges with the "Click to Zoom" feature on images?

I'm noticing that when I click on images that should have zoom enabled, the resulting view doesn't actually zoom in or increase the size of the image. Instead, the background around the picture turns white but doesn't seem to perform the enhancement as it is advertised.

Attached, are a couple of before/after pics.

Anyone else seeing this, or have a suggestion?

Many thanks!

-Todd

5 Replies

  • ToddStuve's avatar
    ToddStuve
    Community Member

    My two images in this example...

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Todd,

      A key thing to understand is that the zoom function does not enlarge or increase the size of the image. The image zoom function actually displays the image at it's original size/resolution.

      So your problem is caused because your images are way too small. Save them with at least two or three times larger width and height.

  • Hello Karl,

    What is the best way to enlarge an image without losing clarity?

    Thanks,

    Dustin

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Dustin,

      It really depends on the image  file type.

      If all you have is a small JPG or PNG, there really isn't a good way to scale those up without losing quality.

      If you have an Adobe Illustrator source file, you can save it as large as you want.