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JoleenReam's avatar
JoleenReam
Community Member
4 years ago

Rise quiz question won't advance

Hello. I have a course built in Rise with a ten question quiz at the end. I'm unable to advance past quiz question 3. I checked the set to confirm the correct option is marked, which it is. In thi...
rise 360
JoleenReam's avatar
JoleenReam
Community Member
4 years ago

Yes, I did already try this and it didn't work. That's too bad. There has to be some combination of characters, something that's triggering this error. I've created and deployed loads of quizzes using Rise and never run into this type of error before. 

Thanks for your help. 

  • hazelB's avatar
    hazelB
    Staff
    4 years ago

    Hello Joleen! 

    I would suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same. SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.
     
    This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
     
    You'll also find some helpful LMS-troubleshooting tips here.
     
    If your course works properly in SCORM Cloud but not in your LMS, kindly share your SCORM Cloud findings with your LMS provider to troubleshoot the issue. 
     
    If the course encounters the same issues in SCORM Cloud, open a case with us here so that we can investigate.