So I have a 9 question quiz block in Rise that I am exporting, and when I pull the results I have people that have 9,18,27, and 36 responses. I assume this is duplicating somehow, but I am not sure how this is happening. It is counting the correct answers perfectly, but I need to remove the duplicates.
Any help would be appreciated!
Hello Edward!
I'm sorry you've hit this snag with quiz reporting in your LMS! Have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course on this platform:
If it works at SCORM Cloud, I recommend opening a support case with your LMS provider, Workday, to troubleshoot the issue.
If you can replicate the behavior in SCORM Cloud, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!
Thanks! I think it might be because I have quiz retries at unlimited. I just looked again and anyone that had 18.27, or 36 had more incorrect answers so I bet they just went back and looked.
Thanks for getting back to me so quickly!
You're most welcome, Edward; thanks for sharing what you see! If you need help with anything else with your Rise course, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!
