Forum Discussion

EmilyPfeiffer-8's avatar
EmilyPfeiffer-8
Community Member
5 years ago

RISE SLOW

Hello, my team is experiencing significant issues with our RISE iterations. It keeps timing out and/or asking us to refresh or reconnect. Our network is strong and so is the configuration of our bro...
rise 360
Crystal-Horn's avatar
Crystal-Horn
Staff
5 years ago

Hi again! Rise 360 is running normally again, and we're closely monitoring. We'll keep you posted if anything changes.

  • CarlosFernan153's avatar
    CarlosFernan153
    Community Member
    4 years ago

    Hi, we are experiencing significant issues with our RISE interface, its response is very slow. Could it be due to the quantity of contents we have?

    • Crystal-Horn's avatar
      Crystal-Horn
      Staff
      4 years ago

      Hi there, Carlos. If you are having a slow response time when loading your dashboard or creating a new course, it could be a symptom of having many courses listed in your All Courses folder. If that's not the case, please connect with us directly by clicking here. Thanks!

      • PeterDurand-d00's avatar
        PeterDurand-d00
        Community Member
        3 years ago

        HI Crystal, Im having the same issue as Carlos, really long loading time,

        since we have mutiple course and languages i have a tone of courses listed in my All Courses folder, is there a way to fix this ? the time lost for every action is getting quite anoying 

        Thank you ! 

        Peter

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