Forum Discussion
RISE Texte labels import not working ?
Hi everyone!
Is there already a solution for this issue?
I have exactly the same issue as Chi PHAN describes. When I noticed the issue I also tried exporting and importing a labelset and it also switched to the English default text. I first noticed it about one week ago. I tried it again yesterday and it still persists.
I did some testing with the issue:
- It happens both in Firefox (version 125.0.1) and Chrome (version 124.0.6367.60).
- It happend to all six people that I asked if they could try importing my labelset (yesterday).
- It happens independendly of the course. I tried it in at least 3 different courses, one of them I created newly just for the testing (today).
- It happens independendly of the labelset. I tried at least 3 different sets, one of them I created newly just for the testing (today).
I just read Jose Transengco's comment and tried both the PREVIEW button and publishing my course in Review 360 but in both cases it shows English labels.
Hi Samira. I sent a message to Articulate support ans here's the answer to my case :
"If the label was manually translated directly from Rise 360, you can't extract an XLF file that would work in your account.
Other than manually translating, the only other way a label set can be translated is by importing an external XLF file that's properly formatted (has gone through proper translation)."
Meaning, if I understand correctly, that you can't simply export an XLF from your label set and import it to another course. That exported XLF file is for translation only. You have to translate the exported XLF file, then reimport. And if you want to share that label set, you have to share the translated XLF file, not the newly exported XLF from your translated label...
