Forum Discussion
RISE Texte labels import not working ?
Hi Chi PHAN
Thanks for your fast reply! :)
That feedback from Articulate surprises me, I don't really understand why an exported XLF-File should be different form an exported and then translated XLF-File. I would assume that the export-function does properly format the labels.
However, one of the labelsets that I tried to import was actually translated by a translation service. When importing didn't work, they checked the formatting and sent me the labels again, but it still didn't work.
I think I will also open a case, thank you. :)
Yes, if you could, please keep me up to date if you find some useful information. I didn't try it with a "properly" translated xlf yet, but if even that wouldn't work then we might have a huge problem.
From my understanding, there's 2 "columns" in an XLF file, the Source text and the Translated text. When you export, it would only fill the Source with your current text, and nothing in the Translated one, which is why it wouldn't work if you export then reimport.
I will :)
I had contact with the support and importing a translated labelset should work. It doesn't matter if you export a built-in or a customized labelset for the translation. The important part is that you translate it using a tool that can work with XLIFF-files.
I didn't find out why my labelset doesn't work even though it was translated professionally, but it seems to be a problem with this specific translation and not a general problem.And you were right about the the manually translated labelsets: If you translate a labelset directly in Rise and export the file, it is not meant to be re-imported. So there is no direct way to give your labelset to someone else. I made a feature request and hope that this feature will be added- If you also want to make a feature request, here is the link: https://access.articulate.com/support/contact/feature-request.
