Rise Video Poster Frame

Placeholder images for videos in Rise would be a simple and hugely welcome addition.  Right now my videos (edited in Camtasia) are not displaying an image at all - just a black screen which is poor visually.

Hi Daniel,

Thanks for letting us know what you'd like to see! Right now, Rise 360 will display the first frame of the video as the poster frame. If you see a black screen, you can use a video editing tool to trim the beginning of the video and remove the back opening frame. 

Still not seeing this feature in Rise and I think it would be a very welcome addition (certainly I would like to see it). Please keep me updated if this feature is at least on your road map. Editing every video just to have a different poster frame is a time-consuming task. Thanks, team.

Seems crazy not to have this feature yet.

I totally agree, it seems weird not to have a simple option to choose a poster frame different from the 1. frame i the uploaded video. It is much needed! 

any update for this 3 years old feature request?

This feature is very much needed to improve the experience of the course participants. Looking forward to it.

Would love to see a near term timeframe for this feature to be included - the ability to simply change the first frame of a video with a still image.

This remains a big frustration with Rise and a significant time waster.

Any progress in this matter of Poster frame for videos in Rise 360? Can we see this happen during 2021 please, it's really crucial.

Hi folks, we really appreciate you voicing your need for this feature! It's not something on our roadmap right now, but we'll let you know if that changes.