Forum Discussion
Rise: Video Thumbnail
What is the current workaround for this? I have spent a considerable amount of time researching it (I guess I should have come here first) because we have numerous short demo videos that we're including in our courses demonstrating the use of software. They look terrible because Rise randomly decides what the thumbnail will look like -- sometimes it's a black screen, sometimes it's a random screen capture.
I haven't been able to even determine what Rise pulls from the screencast, so it's not like I can set up videos to all have a consistent 2-second frame at the start that Rise can capture. There seems to be zero rhyme or reason to it. This GREATLY affects the visual experience of the course. The videos look like they are half-baked. They do not invite the user to click (a black screen looks like a draft video that someone isn't done with). They also look sloppy since they are inconsistent, which makes our company look unprofessional.
How do we fix this? This is a serious issue as far as I'm concerned.
Herman - Rise picks the first frame in your video as a thumbnail. You have to edit your video to include what you want to display in the very first frame. That's the only work around i know of. It's time consuming.
