Hi.
\n
My organisation uses SuccessFactors as the LMS.
\n
Completion tracking is set to be based on percent complete, but the LMS is tracking based on first quiz result.
\n
Set up:
\n
\n- quiz with multiple attempts
\n- 80% pass requirement
\n- pass required to progress to the next lesson
\n- complete/incomplete tracking
\n
\n
Issue:
\n
\n- result from first quiz attempt sent to LMS
\n- when a learner fails on the first attempt but passes on the second attempt the LMS is recording the course as failed
\n
\n
Has anyone come up against this problem?
\n
","kudosSumWeight":0,"postTime":"2024-03-11T14:33:50.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDE","node":{"__ref":"Attachment:{\"id\":\"attachment:message991934AttachmentNumber1\",\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/227293/1/Rise_360_quiz_settings.PNG\"}"}},{"__typename":"AttachmentEdge","cursor":"MjQuMTF8Mi4xfG98NXxfTlZffDI","node":{"__ref":"Attachment:{\"id\":\"attachment:message991934AttachmentNumber2\",\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/227293/2/Rise_360_publish_to_LMS_settings.PNG\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:rise 360","text":"rise 360","time":"2022-08-18T05:21:50.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:991934_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":30},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Hi.
\n
My organisation uses SuccessFactors as the LMS.
\n
Completion tracking is set to be based on percent complete, but the LMS is tracking based on first quiz result.
\n
Set up:
\n
\n- quiz with multiple attempts
\n- 80% pass requirement
\n- pass required to progress to the next lesson
\n- complete/incomplete tracking
\n
\n
Issue:
\n
\n- result from first quiz attempt sent to LMS
\n- when a learner fails on the first attempt but passes on the second attempt the LMS is recording the course as failed
\n
\n
Has anyone come up against this problem?
\n
"},"Conversation:conversation:991934":{"__typename":"Conversation","id":"conversation:991934","solved":false,"topic":{"__ref":"ForumTopicMessage:message:991934"},"lastPostingActivityTime":"2024-03-14T07:18:18.000-07:00","lastPostTime":"2024-03-14T07:18:18.000-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:991934":{"__typename":"ModerationData","id":"moderation_data:991934","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message991934AttachmentNumber1\",\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/227293/1/Rise_360_quiz_settings.PNG\"}":{"__typename":"Attachment","id":"attachment:message991934AttachmentNumber1","filename":"Rise_360_quiz_settings.PNG","filesize":50156,"contentType":"image/png","url":"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/227293/1/Rise_360_quiz_settings.PNG"},"Attachment:{\"id\":\"attachment:message991934AttachmentNumber2\",\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/227293/2/Rise_360_publish_to_LMS_settings.PNG\"}":{"__typename":"Attachment","id":"attachment:message991934AttachmentNumber2","filename":"Rise_360_publish_to_LMS_settings.PNG","filesize":74391,"contentType":"image/png","url":"https://community.articulate.com/t5/s/rwgqn69235/attachments/rwgqn69235/discuss/227293/2/Rise_360_publish_to_LMS_settings.PNG"},"Revision:revision:991934_1":{"__typename":"Revision","id":"revision:991934_1","lastEditTime":"2024-03-11T14:33:50.000-07:00"},"ForumReplyMessage:message:991936":{"__typename":"ForumReplyMessage","id":"message:991936","conversation":{"__ref":"Conversation:conversation:991934"},"author":{"__ref":"User:user:120422"},"revisionNum":1,"uid":991936,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"subject":"Re: Rise360 completion tracking not working with SuccessFactors ","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:991936"},"parent":{"__ref":"ForumReplyMessage:message:991935"},"body":"Hi Heather!
\n
Sorry to hear quiz tracking from your Rise lesson isn't being reported correctly by your LMS. Glad to see Jorg has been helping you!
\n
Have you had a chance to test the Rise lesson with SCORM Cloud? It's a virtual LMS environment we use to determine if an issue lies with a project file or the LMS itself. If you test your Rise lesson in SCORM Cloud, and the quiz tracking works as expected, then the issue is likely LMS-based.
\n
If you still see the same behavior in SCORM Cloud, or if you need our help testing, please open a support case, so we can take a closer look at your project.
","body@stringLength":"881","rawBody":"Hi Heather!
\n
Sorry to hear quiz tracking from your Rise lesson isn't being reported correctly by your LMS. Glad to see Jorg has been helping you!
\n
Have you had a chance to test the Rise lesson with SCORM Cloud? It's a virtual LMS environment we use to determine if an issue lies with a project file or the LMS itself. If you test your Rise lesson in SCORM Cloud, and the quiz tracking works as expected, then the issue is likely LMS-based.
\n
If you still see the same behavior in SCORM Cloud, or if you need our help testing, please open a support case, so we can take a closer look at your project.
","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-03-13T07:13:00.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:991936_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":28},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"CachedAsset:theme:customTheme1-1737025126727":{"__typename":"CachedAsset","id":"theme:customTheme1-1737025126727","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit Hi Jörg
\n
Thank you for replying.
\n
The issue is that I do not want to track by the quiz result.
\n
I want to track by completion.
\n
Rise is sending the quiz grade to the LMS even though I've set tracking to be by completion.
\n
We don't want to save the quiz score - just completion of the module.
\n
Have you run into that before?
\n
Thanks
\n
Heather
","body@stringLength":"521","rawBody":"Hi Jörg
\n
Thank you for replying.
\n
The issue is that I do not want to track by the quiz result.
\n
I want to track by completion.
\n
Rise is sending the quiz grade to the LMS even though I've set tracking to be by completion.
\n
We don't want to save the quiz score - just completion of the module.
\n
Have you run into that before?
\n
Thanks
\n
Heather
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