Forum Discussion
ReneeShaheen
4 years agoCommunity Member
Rise360 Course not loading into LMS
Hi there
I've had a look through the threads to see if I could troubleshoot my issue of a Rise360 course not loading into our LMS. I don't get a detailed message, just that it has 'failed'.
The...
KarlMuller
4 years agoCommunity Member
Hi Renee,
One of the common reasons for a SCORM file upload to fail, is that it exceeds the size limitations of the LMS.
How does the size of the failed ZIP file compare to SCORM files that uploaded successfully? Are there major file size differences?
Another common reason is the use of special characters (even spaces) in video or other asset files names.
ReneeShaheen
4 years agoCommunity Member
Thanks again Karl. I've renamed all the video's and reloaded them, however it is still failing. I'm beginning to think it might be a size issue, as it is quite a large file, and when I checked it is larger than other modules I've loaded.
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