Forum Discussion
Satisfaction/Feedback Surveys in Rise
I'm trying to create a way for learners to provide feedback on modules built in Rise. Simple things like being able to submit a star rating and record free text feedback and have run into a roadblock.
We've embeded a storyline block similar to this one in our Rise course.
https://community.articulate.com/download/storyline-post-course-evaluation-template
Unfortunately the answers to the interactions aren't being captured in either our LMS or SCORM cloud. I've tried setting different completion criteria for the Rise course without any change.
Has anyone successfully done this?
9 Replies
Hi Chris!
Storyline blocks won't send question-level details to your LMS. Instead of using a Storyline block, you could embed a survey from a third-party tool (like Google Forms) using a Multimedia Embed block.
Use this iFrame code format for easy embedding:
<iframe src="URL HERE"></iframe>
- TinaCipolla-9cdCommunity Member
I couldn't get this to work. I entered this string with the link in place of URL HERE and put it in a code snipped block and all that shows in the course is a string of code. Any other ideas on how to make this work?
- KarlMullerCommunity Member
Hi Tina,
Do not use the Code Snippet block.
Create a MULTIMEDIA / EMBED block. Edit the block and replace the existing URL with the survey URL following the format below:
<iframe src="SURVEY_URL_GOES_HERE"></iframe>
- ChrisDwyer-1974Community Member
Thank Alyssa. I was hoping to avoid doing that so that all the data can be stored in one place and to avoid any unnecessary risk associated with storing team member information outside of my organisation's IT network.
Maybe something for the product roadmap for the future?
We'll let you know if we add surveys to the Rise 360 roadmap in the future, Chris! Thanks for letting us know you need that option.
- IanWinboltCommunity Member
I have been trying to do this too, I created a survey in Storyline, published it the review 360, then embedded it into rise 360.
All I need to do is capture the survey result.
I need to capture why the user is using the learning material.This is a very simple request!
Someone must have found an answer or solution without going to a 3rd party website.- KarlMullerCommunity Member
We embed surveys from an external survey site in our Rise courses.
This allows us to utilize the many automated data collation and reporting options available in the external survey tool. All of our surveys, results and reports are available in the same place.
- HakanAliCommunity Member
I have attempted to embed an MS Form using Karl and Alyssa's iframe however i get the following message:
Forms.office.com refused to connect.
Is this due to me trying to embed MS Forms or is this something to do with my settings somewhere as I've had the same issue embedding a video from Wistia, where support from Articulate have been able to get the video to embed. Support sent me the same link that worked for them to paste into my URL however it did not work for me.
Any thoughts would be appreciated.
Hi Hakan,
There could be a number of reasons why Microsoft Forms is refusing to connect.
To confirm, are you using the link instead of the Forms-provided embed code? I typically just use the link and type in the iframe code in Rise. Check out this short video for reference:
If this is what you are doing already, the error might be due to something in your environment (browser, network security, etc.). Please open a ticket with us again here and our team will be more than happy to help sort this issue out.