Forum Discussion
BeccaLevan
3 years agoCommunity Member
Welcome to E-Learning Heroes, Hannah!
I appreciate you sharing your file with us 😀 From here, I'd like one of our support engineers to take a look at your project, so I've opened a case on your behalf.
To help out my team, I'd like to gather a couple of clues to add to your case:
- Do you know what web browser they are using for learners who say the course starts over from the beginning?
- Are learners re-launching the course from the same web browser and computer?
We'll reach out shortly via email!
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