Forum Discussion
Saving progress for some users and not others?
Hi there,
I've posted my course for my students on the web (using Google Cloud Storage). Most of my students aren't having issues with saving their progress, but a few of them did a lot of work an...
Welcome to E-Learning Heroes, Hannah!
I appreciate you sharing your file with us 😀 From here, I'd like one of our support engineers to take a look at your project, so I've opened a case on your behalf.
To help out my team, I'd like to gather a couple of clues to add to your case:
- Do you know what web browser they are using for learners who say the course starts over from the beginning?
- Are learners re-launching the course from the same web browser and computer?
We'll reach out shortly via email!
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