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AlyssaEvans-48a's avatar
AlyssaEvans-48a
Community Member
5 years ago

Saving Progress of Video when Exiting Course

Hello, 

I am having a difficulty in saving video progress within a course in Articulate Storyline 360. I have inserted a video that is 12 minutes in length, so would like to present an option to users to exit out of the course and be able to resume the video from wherever they stopped. For example, the user exits out of the course at 6 minutes, comes back and can pick up at the 6 minute mark to complete the 12 minute video. Currently the course will resume at the proper slide, but the video starts back at the beginning.

A few things to consider:

  1. We have to have the seek bar set to "Allow drag after completion" as it is a required course and users must view the full video prior to going to the next slide.
  2. The video is currently set up to automatically play when the slide appears as to sync with the timeline. 
  3. The show video controls are set to none so the user cannot skip around the video.

I'm just stumped. Essentially - is there a way to save a progress of an mp4 file so that when the user comes back to resume the course the video would be able to pick up where it stopped? 

Any help would be appreciated, 

Alyssa 

  • Hi Rachel,

    I'm not sure if Alyssa is still subscribed here. You are welcome to reach out to the user directly via the 'Contact Me' option on the user profile if you do not hear back soon.

    The details that Ren outlined above explains the behavior of the resume behavior in the software.

  • RachelDelaney's avatar
    RachelDelaney
    Community Member

    Hi Alyssa

    I'm wondering did you get a fix for this as I am currently running into the same problem on a course I'm creating with video?

  • I really wish Articulate would address this problem.   We often have long video's incorporated into our courses and regularly have customer's that complain about having to re-watch the video upon resuming.

    We've learned to try to design the courses to have smaller video segments, but this is not always possible.

    The work-around of having a Save button point to a save slide is also not very practical when watching a video and then suddenly having to exit (either forced or not).   In our in-house developed SCORM player, we save the seek point into suspend_data every 1 minute, as well as the precise seek point when doing a clean exit.   I really just don't understand why Articulate can't implement a similar approach of saving a slide's current state every minute or on a clean exit.  They currently are sending session time updates every minute.   Most LMS SCORM interfaces (aka Rustici) also buffer the SCORM data on the client side of the SCORM API to minimize network traffic, so any excuse of this causing additional network overhead seems moot.

    • LisaFalanga's avatar
      LisaFalanga
      Community Member

      A year later and this is still a very much needed feature.  I have tried jumping to another slide following the instructions in this thread to no avail.  I assume I am missing a command but just can't figure it out.  Very frustrating!  Beginning to wonder if Lectora offers this feature and maybe switching over to them.

  • Hi Alyssa,

    Happy to help clarify! When a learner exits a slide that has a video on it, the default resume behavior is that the slide will reset to the beginning of the video. The only way to save video progress is by going to the next slide. 

    I know you don't want to force your learners to completely restart the video when they return to the lesson, so I found a workaround that should help! While a bit older, this tutorial may point you in the right direction!