Hi Currently it does not seem possible to save the Rise source files to one's local machine. As we plan do develop some modules in Rise for clients, we would need to send them the source files if they would like to modify the modules themselves at a later stage. I understand that there may be sharing of Rise files between accounts for collaborative work in the near future, is there a timeframe for rollout on this? Do you know if or how source files can be saved, or when this may be implemented?

I don't think anyone here is requesting offline editing. What we're asking for is CONTROL of our own intellectual property, so that it can be passed along to clients or to our successors if we move on. I have a repository (on our own servers, with our own security) of all of my authored content. When I move on, someone else will gain access to that repository. No one here is asking for the keys to the kingdom. We're asking for a source file that WE can store locally, so that WE are responsible for its security, so that WE always know where to find it and can send it on to a client at the end of a contract or can pass it to our successor in a way that WE think makes sense. If that file then has to be edited in the cloud with a valid Rise 360 subscription, that's fine - it's no different than my successor having to buy the software used to create any other initial file. But not to allow us to control our own intellectual property is clearly a problem for a lot of us, and will result in us not utilizing Rise 360 (however useful a product it may be). I want to store all of my content in ONE place, so no one has to wonder where it is. ALL OF IT. And I want my security people to control who sees it, and who can edit it. How it gets edited depends on the type of file - and a Rise 360 file which is only editable with a valid subscription is absolutely fine with me.

I'll add another voice into the mix. We switched to Articulate 360 last year, and have been using Rise 360 a lot in the past few months. A few weeks ago, one of our Rise courses mysteriously disappeared - the published content was gone, resulting in a 'Hmmm, we can't find what you're looking for' message to the user, who reported it to us. When we viewed the link, it was gone - and when we went to re-publish, we found the source file was also missing. Articulate Support was unable to locate the source file and insisted that we must have deleted it - which we didn't. The course had been stable and working from December, had not been modified or updated, none of my team had touched it. Yet it was gone. Because nothing was stored locally or backed up, we didn't even have the published version to refer to - we had to re-create the entire module from scratch. Obviously this had made me extremely motivated to not only backup all of my content, but to deliver it from our own servers and not through Articulate servers. If I can't depend on the content being stable, and if files are just going to disappear and I can't back them up, it's not a reliable solution for us. So... what exactly is Articulate suggesting that I do? Send a copy of every file to myself, and manage the duplicates? I hope you realize this isn't a viable solution. We need a way to store and/or backup our content. Make it editable only through a valid Rise 360 subscription, for sure - but if you can't guarantee that my content is stable, especially if you can't recover something that has disappeared (for whatever reason), you need to provide me with a way to back it up and store it on my own server.

I agree--I would love to be able to give the source files to clients! A client hired me to create a few RISE courses, and the application is so new I don't think either one of us thought about the issue of source files. After I delivered the published files, I realized that the client will not have access to be able to make even minor changes on this course, unless they go through me. That's not acceptable to me!Also, I can't guarantee I will subscribe to 360 next year. As a freelancer, it will depend on whether there is client demand.

This is not really a viable solution. We're working with a Fortune 50 company, and they are strongly advising away from Articulate Rise and fully supporting competing platforms -- for this very reason. For these larger corporations, investing in courseware development -- only to then have it not archivable, not retrievable, not transferrable outside this platform -- is a deal killer; we're seeing it first-hand. You have a decent product. I hate to see it bested by the likes of Elucidat et al. My strong recommendation: Get it on the feature roadmap, ASAP.

5 years ago, this was 'on the roadmap' but for some reason it is no longer. Articulate seems to be missing the point of the request - and on purpose. I see continued comments from staff about not really understanding the purpose of the request and offering non-work-arounds - this is disingenuous. It's strong-arm strategy for sales. My clients need the source files - not the web or the pdf version, or the media files but the actual source copy that they could upload to Rise for editing after a buying a subscription. They need the security of knowing that if they become unhappy with my services, I can't hold their courses hostage because I'm the only one with access to the material through my Articulate account. They need ownership and control of their intellectual property. I need the source files - for archiving offline in case you somehow lose the data on your servers. As a professional it's irresponsible for me to not have some sort of redundancy built in for my data and content, but your platform prevents me from fulfilling this basic responsibility.

Saving Rise Source Files to Local Hard Drive

117 Replies

Crystal-Horn
Staff
9 years ago
Hi Dorrien! Happy to hear from you. As you mentioned, we’re going to be introducing two new features that will help with collaborating on your Rise courses. First, we are going to enable you to completely transfer ownership of your Rise course to another author. Second, we are going to make it even easier to actually work with another author on building a Rise course. Both of those features are set to come out in the next couple of months.

Because Rise is a web-authoring tool, all of the editable content will stay online. But as long as the course is owned by an active subscription holder, it will always be available to be updated! We will announce those features as soon as they are shipped. And you can stay abreast of all the latest news for Articulate 360 right here.
- DavidTait
  Super Hero
  9 years ago
  If I develop a course for a client and they want the source files (common for most of us), are you saying that the client would need to have a subscription just to be able to get hold of them? If that's the case I think your model is flawed.
  
  Setting that aside, assuming that my client does purchase a subscription and I transfer the files to them, what happens if they let their subscription expire, would the source files still be saved somewhere and for how long, or would they disappear as soon as the subscription lapses?
  - ShellisaMultrie
    Community Member
    9 years ago
    Yes. I have the same question. In this line of work it would seem important as a part of the "ownership" of what is produced to be able to give it to the client for their source file records. Looking forward to learning more.
AshleyT-Pollard
Staff
9 years ago
Hi David,

Rise is a web based authoring tool, so we're working on a "Send a Copy/Transfer" a course option that would allow you to share it with another Articulate 360 user. I'll keep you posted once that's released!

You can export out the course or copy the "Share" link. The Share link will remain active even if the subscription or trial period ends.

I can understand why you'd want to have a copy of your Rise source files, so I'm going to share this idea with our Product team.
- DavidTait
  Super Hero
  9 years ago
  Thanks Ashley, I'm comfortable with the web-based authoring etc, but for most of our clients I think not being able to obtain the source files might stop them having us develop in Rise.
  
  Hopefully the product team see the value in the suggestion and we won't have that issue.
AshleyT-Pollard
Staff
9 years ago
I wonder - for the clients that don't have a Rise subscription, but want a copy of the source files, do they know they won't be able to edit it? Or I missing the mark on what you'd like to see? That insight will help me capture your idea to share with our team!
- DavidTait
  Super Hero
  9 years ago
  The main point for Articulate to note is that if at the scoping stage a client requests that they receive copies of the source files, and it's a 'must-have', e-learning professionals won't be able to recommend Rise as the authoring tool, no matter how much they might want to.
  
  It goes without saying that without a subscription a client won't be able to edit the Rise source files, and I don't think that is a problem. By obtaining the source files a client is empowered to do with their content as they like. They can purchase a subscription to edit the files, they can come back to the original vendor, or they can choose another vendor.
  
  To pick up on Shellisa's comment about compliance/legal content needing to go through a review/be stored somewhere. I think this is a separate thing as it can't be expected that the actual source files be made available to open in a third-party application. However, it would be nice to see an export to Word feature similar to that in Storyline.
ShellisaMultrie
Community Member
9 years ago
I don't we realized that we wouldn't be able to have the source files saved locally. In instances where training is compliance related or in response to a legal issue, they request the files and sometimes the source files may be needed to be placed in the appropriate format. This makes me also think about conversion into other tools like brainshark with for regulatory reasons is sometimes required for our training. Thanks for listening and taking our concerns to the team.
AshleyT-Pollard
Staff
9 years ago
Hi Shellisa,

Thanks for that explanation - it's really helpful to know when and where you may need these types of files.

Are clients looking to edit them or just have a copy they could always view? For the latter scenario, would it work if you could provide a copy the client could keep offline (say to store it on their desktop or server)? Here's a quick Peek on how to keep a Rise course offline. I know another user was looking at a print screen of each screen in Rise. Would either of those work for you?

I looked up Brainshark, but wasn't clear how you'd want to use that with Rise?
TracyCarroll
Community Member
9 years ago
I agree--I would love to be able to give the source files to clients! A client hired me to create a few RISE courses, and the application is so new I don't think either one of us thought about the issue of source files.

After I delivered the published files, I realized that the client will not have access to be able to make even minor changes on this course, unless they go through me. That's not acceptable to me!

Also, I can't guarantee I will subscribe to 360 next year. As a freelancer, it will depend on whether there is client demand.
RichardParent
Community Member
8 years ago
I'm concerned with the ease with which one can absentmindedly delete an Articulate Rise project from the dashboard. Is there a way to archive a project away from the main page? I'd love to have an alternate back up location.
MelanieGauth155
Community Member
8 years ago
has there been any progress on how to share source files with clients, and/or collaborative access to only specific course creation?
MichaelBauer
Community Member
8 years ago
Looking forward to be get the source files out of Rise. Fingers crossed this can happen!
CassiusNetzley
Community Member
8 years ago
Considering we can export projects out in a few formats (TinCan, AICC, SCORM, raw)--

If the Articulate team added the ability to import one of these types (take raw for example here)... would that not give you and your clients what they're looking for to some degree?

The downfall I see would be that the client would then need a Rise subscription to log into the editor, import, and manipulate the 'source' zip provided to them.