Forum Discussion
Scenario blocks and screen readers
Hello all. Checking the VPAT to see which blocks are accessible in Rise, Scenario blocks appear to be accessible.
However, when testing with JAWS screen reader, I have found that the focus order is not managed and screen reader users are more than likely going to miss content in the scenario as they would need to navigate back up the screen in order to find the new content. My experience was that I would by-pass the scenario content after the first piece of dynamic text appears on the scenario. My SR wouldn't be aware of it, and I'd just continue down the page to the next panel/block.
Can anyone from Articulate confirm they are aware of this issue. Was it accessible at some point and a bug has been recently introduced?
Hello everyone,
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where screen readers skip scenario block dialogues. There's nothing to install for web apps. New features and fixes are immediately available, though you might need to export your Rise 360 course again.
Let me know if you have any questions about this update or the issue you reported!
Hi Articulate. Could you please confirm if the scenario block in Rise is fully accessible for screen readers and keyboard navigation?
Is there anything I can/need to do to make it so?Hi Jeanne, in my experience, it is not accessible as the screen reader focus does not always move to the new content on screen, sometimes missing it and moving to the block below the scenario. I have still have my case open but hadn't had any update for a while. I would avoid it for now.
Hi Sam.
Thanks for responding! Let's hope there's a resolution from Articulate soon.
Hello Joe, any update on this? I haven't seen a fix rolled out for this yet. Tested today and still having the issue. This is a significant issue for us and it's been 3 months since the issue was reported and there have been several updated rolled out since. It looks like bugs don't get the priority they should, as I've seen plenty of other enhancements to accessibility rolled out in the time being: Case #03336040.
Hi, Sam. I'm sorry I don't have one yet. This new article gives you a status on which blocks are accessible, and we'll keep it updated as we continue to broaden accessibility support.
Thanks for the response Crystal.
I noticed on the article it doesn't mention the current focus order issue though. It would be great to see that on there so people are aware that is a wider, more serious issue with the scenarios, and it's not just related to image ALT text.
I thought this one might get a bit more attention as it is currently documented as accessible, but is unusable in projects that require screen reader accessibility.
Three months is too long to wait for a bug patch, for something that impacts accessibility so significantly.
Scenario blocks as currently implemented are not accessible. Please consider updating the online documentation (VPAT, etc.) to highlight this issue. Thanks.
Hi Sam I see case 03336040 open for you, and you are already in touch with Luiza, one of our technical support engineers. She has replied asking for you to share your course with her. Please feel free to coordinate with her directly.
Yes, I'm already in communication with Luiza thanks. Looking forward to getting clarification.
Hello All,
We are currently tracking a known issue in Rise 360 that causes screen readers to skip scenario block dialogues. I've added this community post to the bug report so we can notify everyone here as soon as a fix is released!
Is there an update on this?
Hello everyone,
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where screen readers skip scenario block dialogues. There's nothing to install for web apps. New features and fixes are immediately available, though you might need to export your Rise 360 course again.
Let me know if you have any questions about this update or the issue you reported!
