Forum Discussion
Scene not found in Articulate Review
Hi there, I am looking for some help. I am loving Articulate review but have struck a hiccup. I have clinical expert reviewing a package for me now but it is not attaching the comments to a specifi...
This has just happened to my file. All comments are now marked with scene not found. I'm afraid to republish this, because I don't want to lose the comments completely.
Help.
Hello Julie!
I'm sorry for the trouble this is causing! I've noticed that others who are experiencing the same snag have found success with republishing the project, clearing their browser cache, or adjusting their network endpoints. I'd recommend starting with reaching out to your network admin to confirm that these domains are accessible on port 443.
If either of those doesn't do the trick, please don't hesitate to connect with our Support Engineers by submitting a support case.