Forum Discussion
LenaValentinaMa
3 years agoCommunity Member
SCORM 1.2 imported to a LMS doesn't open
After importing the SCORM 1.2 file into our LMS (by Haufe umantis), it suddenly does not work for all users anymore. Everthing used to work fine but now a lot of users experience the "grey screen"...
LenaValentinaMa
Community Member
Hi Karl,
thank you for your reply. The problem also exists for users who have never started the Rise course.
Is there any way to fix the problem without creating a new course in the LMS where I upload the scorm file?
Crystal-Horn
3 years agoStaff
Hi there, Lena. We'd love to help with this issue. Could you reach out to us here, and share your exported file? You can also include details like the LMS you're using and what SCORM format you're choosing when exporting. We'll keep your details private and get back to you with next steps!