Forum Discussion
SCORM 1.2 Issue in Rise - Some Slides Not Marked as Viewed
Hi, I’m creating a course in Rise and when I publish it as SCORM 1.2, I’m encountering an issue: some slides that should be marked as “viewed” aren’t being saved properly when I return to the course. However, it does take me to the last slide I visited. In other words, it seems like some slides aren’t being marked as viewed even though I’ve already seen them.
Has anyone experienced this issue or have any suggestions on how to fix it?
Hi MichelToyos-c2c,
Happy to help!
The first thing I'd check here is if your course is exceeding the suspend data limit set by your LMS for the SCORM 1.2 learning standard. To check this, you can enable the LMS debug logs for your course and then check the logs immediately after the issue occurs. This might help shed some light on the behavior you're experiencing in your course. SCORM 1.2 has a suspend data limit of 4096 characters and you'll want to ensure that your course doesn't exceed this.
Feel free to open a case with our support team here if you need any help testing your course!
Thank you very much for your help! Indeed, the course is exceeding the data limit. For this reason, I am publishing it in SCORM 2004 3rd Edition, but when I publish it this way, it doesn't respond correctly in review mode. It behaves as if it's starting a new attempt, even though "Review Mode" is enabled. Do you know what the problem could be? Thanks a lot!
Hi MichelToyos-c2c!
Glad to see Joe has been helping you. Happy to jump in here!
If your Rise 360 package isn't performing as expected in your LMS, a helpful first step is testing the output in an LMS test environment, like SCORM Cloud. If the course responds correctly in SCORM Cloud, this behavior is likely related to the LMS itself. In which case, I suggest connecting with your LMS admin, so they can have a closer look into the issue.
However, if Review Mode is also not responding correctly in SCORM Cloud, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!
