Forum Discussion

GeordieOxley's avatar
GeordieOxley
Community Member
7 years ago

SCORM 2004 4th Edition: Completion - resets after being marked as complete

Hello Publishing to SCORM 2004 v4, the course marks off as completed fine (and bookmarks along the way). When I close the course and then re-launch it, the course resets (doesnt bookmark), it th...
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JohnMorgan-c50c's avatar
JohnMorgan-c50c
Former Staff
3 years ago

Hi Mandi,

Great question! I understand you are having an issue with completion being reset after the Rise course has been completed. I'd be happy to help you figure out why this is happening! I have a follow-up question about the situation so I can better understand your experience.

  • Have you tested your course in SCORM cloud? It's an online LMS environment that can be used to figure out whether the issue is with the LMS or with the Rise course. If you test your course on SCORM cloud and it works perfectly, then your issue is likely LMS-based.

I tested a sample course I created with the publishing settings you mentioned and was able to revisit the completed course successfully.

I hope this helps!