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JodyFenn-71e03e's avatar
JodyFenn-71e03e
Community Member
2 years ago

SCORM File Error

Hi,

I have exported my Rise content as a Scorm 1.2 to be uploaded into an LMS. The first time I did this it successfuly uploaded. However, since then uploads have failed. I decided to compare the first folder that I uploaded against the subsequent ones and discovered that there is one less file in the failed attemps. I'm not sure what that actually means?

rise 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Hi Jody, 

    Thanks so much for reaching out! Sorry to hear you've run into this snag. 

    I have a few follow-up questions in order to understand your setup better: 

    1. What LMS are you currently using? 

    2. When you exported successfully the first time, did you approach that process differently? 

    3. Could you please tell me what file is missing from the second folder? 

    As a first step, I'd like to share this article that helps you step-by-step export an LMS package. 

    Looking forward to hearing from you! 

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