Forum Discussion
SCORM File Issue - Worked in LMS for Months, Now Suddenly Stopped Working
Hi Friends, I use Docebo and my SCORM files usually work great on their platform. We started noticing new hires were not able to get to the final score slide in their training. They can only get t...
Hi KatieKarkowski your results slide is causing the issue. It appears to have become corrupt and no longer allows navigation to it.
The solution is a simple one:
- Delete the existing results slide (do not duplicate/copy as you will duplicate the problem).
- Re-create the results slide from scratch.
I was able to reduce the course down to a single question, with the congrats slide and results slide and replicate the issue. After deleting the results slide, and inserting a new one, the results slide loaded and was processed.
SamHillyou are my super hero! Thank you so much for the insight. I was able to fix the project and I feel more equipped for troubleshooting any figure SCORM file hiccups. Thank you again and I hope you have a wonderful holiday s eason :)
